POP MART, the popular global brand known for its collectible art toys, has issued a formal statement warning fans about the emergence of fraudulent websites falsely claiming to be official POP MART platforms. These deceptive sites have reportedly been luring fans into placing orders for products that are never delivered, causing significant financial and emotional distress among the brand's loyal community.
In their statement, POP MART emphasized the importance of ensuring that purchases are made only through their official website, https://www.popmart.com, or other recognized online and offline retail partners. This caution comes after an alarming number of reports from fans who were misled by these fake websites, resulting in lost payments and no receipt of the promised products.
"To protect your rights and online privacy, we suggest our fans be extra vigilant when purchasing POP MART products," the company stated. "Please ensure you are doing so through officially recognized online stores or physical retail stores. Any official activities and new product releases will be announced primarily on our official website and verified social media platforms."
POP MART also advised fans to be cautious of misleading news and updates from unauthorized channels, urging the community to report any suspicious websites they encounter through the brand's official customer service channels. The company has pledged to take swift action in verifying and shutting down these fraudulent sites to protect its customers.
The statement reflects POP MART's commitment to safeguarding its fans from online scams, ensuring that their experience with the brand remains positive and trustworthy. The company reassured its followers that it is actively working to "light up passion and bring joy," even as it addresses these security concerns.
As POP MART continues to grow in popularity worldwide, the brand's emphasis on fan safety and the integrity of its purchasing platforms is a welcome reassurance for its global community.
Fans are encouraged to stay informed by following POP MART's official announcements and making purchases only through verified channels to avoid falling victim to these scams.
Full Statement below:
Transcription:
Dear POP MART Fans,
We have recently noticed some fraudulent websites claiming to be the official POP MART websites. These sites deceive fans into placing orders, and fail to deliver authentic POP MART products after successful payment, causing significant harm to our valued fans. We would like to remind all our dear fans to ensure you are using the official POP MART website [https://www.popmart.com] or other official POP MART online or offline stores to make your purchases to avoid financial losses.
To protect your rights and online privacy, we suggest the following:
When purchasing POP MART products, please ensure you do so through officially recognized online stores or physical retail stores.
Any official activities and new product releases will be announced primarily on our official website and verified social media platforms.
Please be mindful of your information sources and avoid trusting misleading news from unauthorized channels.
If you come across any suspicious websites, please inform us through the customer service channels on our official website. We will initiate the necessary procedures to verify these sites and take appropriate action.
Thank you for your continued attention and support for POP MART. We will keep working to light up passion and bring joy!
POP MART
August 14, 2024
About POP MART
POP MART is a leading company in the art toy industry, known for its innovative designs and collaborations with various artists. The company continues to inspire creativity and joy among its fans with a wide range of collectible products and immersive experiences.